The HIPAA Privacy Rule
The HIPAA Privacy Rule provides federal protections for personal health information held by covered entities and gives patients an array of rights with respect to that information. At the same time, the Privacy Rule is balanced so that it permits the disclosure of personal health information needed for patient care and other important purposes.
The Security Rule specifies a series of administrative, physical, and technical safeguards for covered entities to use to assure the confidentiality, integrity, and availability of electronic protected health information. Competant Global Solutions is committed to helping our clients follow applicable HIPAA standards within the timeframes established by law.
We take compliance-related concerns very seriously and address them proactively. Our delivery centers use advanced infrastructure and controlled workflows to help handle data security requirements.
Data Confidentiality
In view of the sensitivity associated with healthcare information, our teams work in a controlled environment with restricted device access. No process executive is allowed to move client data across uncontrolled channels, and access to sensitive information is limited to authorized team members only.
Teams work through restricted remote access to the client’s software applications and tools, enabling them to accomplish required services in a secure manner. Specific client networks can be physically isolated and protected with dedicated firewall controls for additional security.
Physical Security
In our delivery center, access is controlled through screening and security procedures. Staff are not allowed to bring in or take away information capture devices including mobile phones and cameras in restricted production areas.
The facility is secured with access controls, dedicated security processes and monitored entry systems. Sensitive production areas can be protected through card-based access and biometric-enabled secure access systems.
Employee Hiring & Background Checks
Our HR department conducts background checks for new employees before employment confirmation. After confirmation, employees receive access to systems only with valid logins and passwords.
Access to sensitive information is provided on a need-to-know basis, and we continuously monitor processes to prevent client data from being accessed by unauthorized employees. Employees also receive confidentiality training and sign confidentiality agreements as part of the compliance process.
